Information Technology / Computer Network Systems. Supported replacement of VAX VMS hardware network to Microsoft Windows based network for BBS and CBS simulation systems. Resume Sample from Professional Resume Writing Company. Investigated and resolved software and hardware problems. Performed troubleshooting with high-level sense of urgency. Acted as a point of escalation to the customer during outages. Perform tasks of installing and terminating cables along with labeling and testing in support of engineered network infrastructure work packages, Provide network connectivity for daily and planned mass user moves. Troubleshot network connectivity issues, routing, DNS, DHCP, authentication, ACLs, etc. Added Active Directory Domain Controller to network and configured applicable file services for designs. Managed and maintained software/hardware inventories and network backups. Participated in planning plant-wide Windows 2000 roll-out to replace over 800 Windows NT workstations, Performed hardware setup, OS installation, and installation of various engineering, production, and financial software packages, Managed software installations through use of Microsoft SMS console, Developed tools for automation of tasks such as modifying file and share permissions, editing user account information, and transfer of system settings using DOS batch files and VB script, Provided on-site and telephone support in installing, configuring and troubleshooting VOIP Gateways, Setup, configured and maintained SIP Proxy Server Billing System, Supported and resolved day-to-day end users’ issues including network connectivity and related issues, Troubleshot and maintained network equipment including LAN switches, routers, firewall, and hubs. As a Firebird system installer I provided assistance and was the first point of contact for clients in the field who experienced account issues, hardware and software issues, and network connectivity issues due to Windows 7 migration. The section work experience is an essential part of your network technician resume. Responsible for troubleshooting hardware and software issues as well as installing new hardware and software upgrades as needed. All rights reserved. Maintained existing networks and detailed project plans to build new networks according to specifications and requirements. Responded to email, telephone, and walk in requests for technical support. Elevated issues to Tier II and Tier III helpdesk if users required further support. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Monitor switches, routers and PCs in the labs and data centers to make sure the systems have no faults or warnings. Example of resume for Network Technician with 15 years of experience in IT and Telecommunications. Perform on-site analyze, diagnosis, and resolution of network problems for a variety of end users, and recommend and implement corrective hardware and software solutions, including off-site repair. Coordinated with Dell service for service repairs on equipment, Tracked inventory, planned preventive maintenance, and reported work orders over Maximo, Worked independently with no direct supervision, Responsible for daily maintenance and care of workstations. Assisting Syracuse University students connect to the university network (RESNET) with TekSystems. Job seeker resumes showcase a broad range of skills and qualifications in their descriptions of Network Technician positions. Tasked with the process of imaging both PCs and servers with Windows and Linux. Assisted with Deployments of hardware and software upgrade projects. This section, however, is not just a list of … Worked at industrial marine locations and at high elevations including ladders, scaffolding above 20 feet. To achieve this, add the Technical Summary or Technical Expertise section to your resume. Provided overall daily router and server administration including monitoring, analysis, troubleshooting and performance tuning. Resolved or referred to appropriate support personnel. Maintained and supported one floor of the Nortel Networks, Inc., Sunrise building. It’s actually very simple. Deployed security updates on workstations and servers. Whether you’re writing a pc technician resume or a network technician resume, the reverse chronological format offers the best way to accomplish this task. Further break this section into subcategories for a quick scan of your knowledge of programs and applications. Created and organized guidelines and device lists all computer and software support for client sites. Problem solving. Provided support for medium sized Windows Server 2003 and 2008 networks. Logged all activities and case updates in a timely and detailed manner, Created and maintained accurate asset records for all devices worked on. Installed, configured and administered Novell V. 3x OS onto network, including patches, fixes and updates. Responded and responsible for every assignment tasked in the field. Individually rolled out and configured multiple desktops and laptops to branch locations. Respond to emergency network outages in accordance with business continuity and disaster recovery plans. They utilize the knowledge of LAN/WAN systems to help in the design of internal and external networks, and also to test and assess network … Disassembled all workstations, POS Systems and network devices in all H&R Block offices after seasonal employment. Assumed three other major duties within organization: Deployment of new computers , Network data cabling and troubleshooting, and large printer support. Microcomputer Specialist / Computer Operations. Completed submitted trouble tickets for network issues. Please enjoy Resume … The Guide To Resume Tailoring Guide the recruiter to the conclusion that you are the best candidate for the cable technician job. Performed network and desktop support for 150+ users across 7 remote locations, identifying and resolving issues to ensure minimal business disruptions. Successfully maintained connectivity between host systems, including native operating system protocols, TCP/IP, IPX/SPX, NETBIOS, and peripheral sharing devices using NFS. Maintained multiple corporate LANs and VLANs including daily monitoring for system failures, performing daily data backups and network performance tracking. Implemented TCP/IP Front End GUI for the Hospitals Administration database. Wrote and revised programming codes, macros, and script/batch files. Demonstrated a natural affinity for troubleshooting and resolving client issues quickly, and delivering outstanding customer service while doing so. Created and documented new subnet addressing for Front End Project. Ensured security of the system, allowing user zero clients onto the system through port security. Maintained IT department Inventory using various database tracking utilities. Provide network and desktop support for a medium-size banking institution with $380M in total assets. Fortunately, network engineer resumes … They work in … It allows candidate to describe why he or her is the best choice for the advertised job. Created new or modified existing workstations and other IT devices in Active Directory and DHCP. Trained new employee on systems, software, and services, Volunteered overtime during major viral outbreak to mitigate spread and user downtime, Created system for imaging desktops and laptops cutting implementation time by two-thirds, Completed wireless network survey and installed wireless access points, Troubleshoot and resolved technical issues with operating systems, hardware, software, and network connectivity, Tagged departmental wireless access points, providing them with full network connectivity, and user configuration, Ensured that all devices met security standards in regards to encryption, management, and protection prior to connecting them to the network. Planned and scheduled network downtime for maintenance. Network Support Technicians, also referred to as Computer Support Technicians, troubleshoot computer issues, answer employees' technical questions, and provide general technical support. Created new and updated existing Standard Operation Procedures documentations for various processes. See our sample Network Technician Cover Letter. Energetic and successfully trained in Telecommunication and Network field.Skilled at learning new concepts quickly, working well under pressure, and communicating idea clearly and effectively.Quickly learn and master new technology; equally successful in both team and self.Specialist Technician in Network … Monitored Network of over 5000 devices, including routers (Cisco and Mikrotik), switches and access points. Sounds easier said … Maintained 2003 Active Directory network. Recognized for superior performance in both technical and customer service realms. Managed network infrastructure in the unit's virtual environment. Entry level network technician responsible for providing first response technical assistance and training to staff and customers for Jackson County in regards to PC hardware, software and networking issues. Responsible for configuring Air Force Satellite Communication Network (AFSCN) resources in support of day-to-day operations. Charged with identifying network events; start a conference bridge and lead the troubleshooting and resolution process. Supported WLAN's including Access Points, Hand Held Terminals, Wireless PC's and Wireless Registers. Supported and troubleshot college computer system issues across two geographically separated campuses. The following is an example of a resume for an IT technician. Appointed as senior technician to assist other technicians with Level 2 and Level 3 support issues. Created procedure documentation, network diagrams and floor plans. Provided on-site assistance to end users pertaining to the installation, troubleshooting, and support of their computer applications and network devices, Completed monthly preventative maintenance on all network related equipment installed on-site including tracking anti-virus, backup, and WSUS statuses, Compiled and maintained network documentation when performing network assessments, Assisted in developing long term strategies and capacity planning for meeting future business technology needs, Assisted in the development, implementation, and installation of large technology projects. Responsible for company network server support, including Exchange. Coordinated information between field personnel and networking personnel for resolution of issues. For more information on what it takes to be a Network Technician, check out our complete Network Technician Job Description. Charged with monitoring, identifying and escalating DOCSIS, RF and HFC events to fix agents. Visit www.resume7.com for more samples. Responsible for Level 2 network and PC support along with accompanying moves, adds, and changes for approximately 1,000 PCs across 20 locations all on enterprise network. Provided Hardware and software support to VAX VMS and Microsoft Windows based networks. Responsible for most of the Oracle troubleshooting for the Pegasus, Pegasus II, GPSM, Business Objects, and some EDM applications in the Sunrise building and also home based users, Customer follow-up to ensure proper issue resolution, Created and validated custom computer configurations for customers, Interacted with students, faculty, and staff to troubleshoot and resolve network-related issues via a campus-wide ticket-based support system, Coordinated campus wireless initiative including deployment of more than 1100 access points in two months, Developed internal and external documentation of network diagrams and security procedures. Maintained network devices and peripherals. Work with end users and department heads to identify and document required network service levels. Performed hardware repairs on various equipment. Updated the Hughes terminals with the most recently created software to be tested by the software engineers. Updated Linux OS platforms, software configurations, RAID arrays, network specs, etc. Network Support Technicians, also referred to as Computer Support Technicians, troubleshoot computer issues, answer employees' technical questions, and provide general technical support. Not every Network Technician resume includes a professional summary, but that's generally because this section is overlooked by resume writers. Served as sole point of contact for technical support for approximately 90 onsite and remote users. Network Support Technician Job Description. Performed Windows NT and 2000 server builds for hardware and OS installation. Ran and terminated RF cables for Spectrum Analyzers. Computer Technician Resume; Computer Engineering Resume; Engineering Student Resume . Interfaced with vendors and recommended wireless connectivity solutions. Write your work experience section in a way that embraces your network support technician skills. Here’s why: Your recent, … Duties include handling user account issues, performing hardware and software upgrades, network troubleshooting, printer troubleshooting, DEA booking package installation and troubleshooting in many DEA offices including OCONUS and POD offices. Manage user accounts for network and applications, to include password resets for staff. Designed and conducted end-user training. Created user accounts, and security groups, assigned permissions, deployed client workstations to network. This document is an ideal reference for most Telecom positions.The resume uses a paragraph … Created and implemented training projects and knowledge-base. Provide helpdesk support for over 500 pc users (local and remote). Troubleshoot network, hardware, and software problems. Prepared user instructions and provided one-on-one training. Keep documents updated on Wiki page such as lab and data center floor plans, information on network devices, and instructions to do various tasks on the networks. Executed the configuration of client PC's with a variety of software. Information Technology / Computer Network Systems, Computer Information Systems / Information Systems Security, Configured and maintained over 70 laptop/desktop PCs. Managed fully outsourced sites, 350 PCs, with their annual replacement / upgrades and their Windows XP to Windows 7 conversion. The top three keywords represent 42.4% of the total set of top resume listed … If you have the space to include it, you should. Objective: Looking for a position of a IT Network Technician Experience: Network Lab Technician … Maintained network equipment including Cisco switches, Cisco Nexus 7000 series and Cisco MDS. Provided network monitoring and triage for both corporate and system networks. Test, validate and implement DISA STIG standards and ensure Network STIG … Coordinated with vendors for equipment supply and support. Installed, troubleshot, and supported all peripherals attached to a customer's network infrastructure. Diagnosed system hardware, software and operator problems and helped users by instructing them about proper usage. Responsible order verification and researching circuit information to facilitate the removal of configurations from logical layer of IP based circuits. Creates and implements tech solutions/project plans supporting five staff agencies with a $250 million annual budget. Assisted in multiple installations of Cat 5 and Cat 6 cabling, patch panels, hubs, switches and routers as needed at multiple client locations. Managed all network, computer, printer related issue. Performed troubleshooting on network hardware failures to resolve issues. Responsible for the redesign of existing network to accomodate additions and upgrades. Scheduled and performed hardware installations, maintenance and documentation in house and off-site. Troubleshoot Various Hardware/software/networking related issues. Monitored communication systems through fade time of each satellite contact. Managed a PC Refresh project for PMA Group and migrated 50 users to Windows XP. Established network policies and procedures. Kept systems up to date with system patches and anti-virus updates. Researched and negotiated with vendors the purchase of software and hardware technologies to ensure network projects were managed and successfully completed. Education requirements for this career vary and often depend on the skill set an applicant lists on her or her resume insofar as different kinds of computers, programs and hardware, rather than a specific postgraduate degree. Support high security banking applications, MS Active Directory, and MS Server 2003 including tape backup and general replication. Developed a successful history by maintaining a variety of certifications, … Great progress so far! Supported computer hardware, network applications, DVR's, Serial Devices, VoIP and wireless technologies. Find out what is the best resume for you in our Ultimate Resume Format Guide. Network Technician Resume Sample - Free download as PDF File (.pdf) or read online for free. Supported for accounts and policies on Active Directory Windows 2003 Server and Windows Exchange server. Looking for cover letter ideas? Project managed many network projects including network upgrades, and network maintenance, Conducted comprehensive test plan of devices and installed them as part of plant wide network upgrade, Expanded network through the addition and installation of Cat5e and fiber optics cable, Formulated various reports and forms to meet departmental needs, Created work instructions and documentation as part of department knowledge base. Diagnosed clients Laptop/PC troubles and resolved network access. Created and modified Active Directory accounts and Security Group permissions. Computer Network Technician III Resume Summary : Network management of both the Classified and Sensitive networks. Installing, relocating, removing various types of Wired and Wireless network equipment and cabling, Worked with other IT technicians in installing, repairing, and maintaining workstation/server environments. Network Engineer Resume Example; Network Administrator Resume Example; How to write an Entry Level Network Engineer resume. Supported over 450 college student and faculty users across two geographically separated campuses. Provided helpdesk support for 375 end users using company's proprietary ticketing software. The network cabling technician job description entails assisting in the development and maintenance of network communications. Built networking systems following guidelines and protocols set by the client's needs, Monitored and implemented network security through software and group policy management, Installed patch cables, routers, switches, and network printers on multiple levels of scalability, Install, configure, and repair VOIP phone systems (particularly the Allworx system). Richard Anderson 1234, West 67 Street, Carlisle, MA 01741, (123)-456 7890. From requesting help in … Managed 2003 Exchange Server and SQL 2005 Server. © 2020 Job Hero Limited. Ran, terminated, tested and troubleshot Cat 5, 5e, and 6 copper cable and fiber optic cable for computer service between racks in the labs and data centers. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Sample IT Network Technician Resume. Supervised 5 employees. Provided immediate troubleshooting for unexpected network occurrences. Administered updated hardware to PCs and servers such as RAM, hard drives and optical drives as needed. It’s actually very simple. Supervised Windows 7 / Office 2010 deploy project. Managed the resolution or escalation of internet trouble and video trouble tickets. As you'll see, it includes details on the applicant's academic education and training, and it lists the technical skills acquired by … Eliminating a large backlog of trouble tickets from 370% to 30% in six months. Verified entrance criteria and proactively partnered with internal and external teams to confirm circuit status, customer cancellations, and due date. Checked system logs in HPOV, Ciscoworks, Cacti, Scrutinizer to identify possible performance issues. A bachelor's degree is sometimes required for this job, although an associate's degree or other postsecondary training may suffice on an applicant's resume. Network technicians set up Internet connections, establish different … If you are applying for this post, select the resume … Resume-Help.org was designed for everyone from the novice job hunter to the HR professional. Provided installation and user support with DEA booking system (UABS) and Windows 7 Firebird. Installed operating systems and applications and conducted technical training demonstrations. Investigated WAN circuit outages and worked with multiple commercial carriers (AT&T, Verizon, and Sprint) as well as Government entities (DISA) to resolve issues. Lead implementation team rolling out 270 systems to 26 different departments, Deployed wireless access points throughout the campus and dorms to ensure stable wireless connectivity, Served as a member of an 8 person team, responsible for providing first level support in a large, mixed network environment with over 2,500 users, Opened and assigned service tickets for datacenters in Salt Lake City and Las Vegas while closing out tickets and troubleshooting software and hardware for systems in two Phoenix area datacenters. Installed and prepared workstations for deployment using Norton Ghost Imaging for all H&RBlock offices in Fresno County. Maintained, installed and configured Cisco wireless console and access points, 2960 switches and 6513 core switch. Accountable for installing, administering, and supporting company's internal LAN. Provide network consulting and support for over 800 users. Supported a 3500 + user network in 5 locations. Provided 1st and 2nd level desktop support for 800 users. Includes installation, user management and updates. Representative Network Support Technician resume experience can include: Considerable experience in Information Technology, with a strong focus of Voice and Data Network IT Engineering experience … Supervised network technicians in regard to network protocol and procedures. Activated physical network connections in supported WCMC data closets, Managed all assigned work using ticketing system. Troubleshoots performance degradation and performs configuration management on 14 thousand networked devices. You’ve tried everything. Assisted the Oracle support team with current issues and tested new fixes for the software. Tailor your resume by picking relevant … Example resumes for this position highlight such skills as installing, maintaining, and troubleshooting Local Area Networks, Wide Area Networks and data communications equipment; analyzing and fixing network-related problems reported by users; and configuring routers and switches. Implemented network connectivity at client locations. Configured, installed, and maintained network infrastructure of over 35 campus buildings and two data centers. Performed Cisco router clean up by removing IP network serial port, static routes, VRF forwarding, and frame relay routes out of the routers and research circuits status. Led Re-IP project of 2000+ nodes on classified network with minimal service interruption to users. Here's how to write a network engineer resume: 1. Provided hardware and software support, troubleshoot and repaired network computers. A good resume … Choose the Best Format for a Network Engineer Resume . Network Technician Resume Examples Network Technicians, also known as Computer Network Technicians or Computer or Network Support Specialists, manage, troubleshoot, repair, and implement … Work with confidential information and data that would be sensitive or damaging to individuals or the company if not safeguarded. Worked with Weichert Financial, Insurance and Title department companies located throughout Capital Region. Receive and respond to incoming calls, pages, and/or e-mails regarding network connectivity problems, and other various problems and requests. Identified and resolved connectivity issues. Configured ACLs to establish network boundaries and security. Configuration changes to Cisco routers and switches. Became the lead support technician for all front end and middle tier Oracle applications. Maintained a total calls 15 to 20 per day. for various, Coordinated with other on-site teams with HP, McKinstry, PayPal, and TeraData for broader site, Participated in on-call rotation 24/7 for mission-critical eBay downtime issues or during peak traffic, Documented all work and related tasks onto an online ticketing system. For more information on what it takes to be a Network Support Technician, check out our complete Network Support Technician Job Description. Created accounts for network user applications on Active Directory and assigned appropriate rights to users. Network Specialist looking for opportunities that offer training and growth in various types of computer networks and the essential skills to ensure integrity for day to day operations. Necessary information to conduct pre-pass checks with the remote tracking stations appropriate rights to users computer labs and data.. 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