We're here to help! Using either one of these options has the benefit of providing you with a transcript of your communication with Aetna. Have a way to take notes during your call. The reason customers call 800-952-2700 is to reach the Aetna Customer Service department for problems like Delayed claim, Make a claim, Coverage question, Get insurance, Renew coverage. Fitness discounts: 1-800-298-7800. Website: Aetna Website Aetna Customer Service Hours N/A - Edit. ... Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. GetHuman builds free tools and shares information amongst customers of companies like Aetna. Choose your state, county and plan below to find the phone number for your plan. And you can click here if you want to compare all the contact information we've gathered for Aetna. For additional information contact Medicare or the Social Security Administration. I would like to change my medicare supplement plan from plan g to plan n . Aetna and Banner Health provide certain management services to Banner|Aetna. In total, Aetna has 13 phone numbers. The next best way to talk to their customer support team, according to other Aetna Member Services customers, is by calling their 844-202-4408 phone number for their New Customers department. This may include your member ID card, a description of benefits, contact information for your health care provider, relevant correspondence and billing statements. Notes can be helpful if you have to call Aetna back or escalate your case. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Learn how to change your browser settings to enable Javascript. Contact Us - Health Care Providers | Aetna. Aetna is committed to providing quality customer service and has invested heavily in online and phone-based customer experience tools. Aetna Customer Service Phone Number Phone Number: 1 (800) 738-7674. Most Searched. 2020. Aetna dental plans are NOT dental insurance and the dental savings will vary by provider, plan and zip code. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Keep pressing 0 at the prompts or say say "I want a customer service representative." While 877-238-6200 is Aetna's best toll-free number, there are 17 total ways to get in touch with them. We respond to messages from 8am-6pm EST, Monday-Friday. HMO and Medicare Advantage - 1-800-624-0756 Indemnity and PPO-based plans - 1-888-MD AETNA (1-888-632-3862) Voluntary plans - 1-888-772-9682 Worker’s comp - 1-800-238-6288 ASA and Meritain - use phone number on member’s ID card ET. This is Aetna's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aetna agent. If you are an Aetna Member with questions about your Aetna coverage please refer to our Aetna Member Services page which has login information and additional ways to contact Aetna Member Services. With millions of plan members and in-network health care professionals, it isn't surprising that Aetna receives a lot of customer service calls each and every day. Aetna Medicare P.O. The next best way to talk to their customer support team, according to other Aetna customers, is by calling their 844-202-4408 phone number for their New Customers department. I called the number on your statement, or so I thought. Phone. Inc. An Aetna Customer service representative can resolve a range of issues, including providing callers with information about their coverage, checking on the status of claim processing, and updating personal information, such as changing addresses and phone numbers. Aetna Inc. Besides calling, the next favorite option for customers looking for help is via 844-202-4408 for New Customers. You have options for getting answers to your questions or issues resolved. In general, callers to Aetna are satisfied with the service that they receive. Contact us today by phone, fax or online chat to speak to a member of the Aetna International team. If another call to Aetna does not resolve your issues, try a different way of getting in touch. If you think this information is inaccurate or know of other ways to contact Aetna please let us know so we can share with other customers. Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. Links to various non-Aetna sites are provided for your convenience only. We respond to messages from 8am-6pm EST, Monday-Friday. Get a better deal on all your services in 1 call, and let us make scheduling easy for you. From South America to Singapore, individual and family members can contact Aetna International via phone, fax, email or post using the contact details on this page. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. I need to disenroll as of DEC **.****. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a … Each insurer has sole financial responsibility for its own products. You can call Aetna at (800) 231-7729 toll free number, fill out a contact form on their website www.aetna.com, or write a letter to Aetna Inc, 151 Farmington Avenue, Hartford, Connecticut, 06156, United States. To speak to someone about your Texas Health Aetna coverage, please call the Member Services phone number on your member ID card. I have received absolut... Aetna has the wrong name for my business and my company's NPI number. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Aetna in an easy-to-use summary, as well as a full comparison of the 17 ways to reach Aetna, compared by speed and customer recommendations. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Using either one of these options has the benefit of providing you with a transcript of your communication with Aetna. 1-866-688-4825. aetna better health customer service phone Get contact information for Aetna International's member services offices. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Mail. Write a review / comment . See if our plans are right for you Medicare Advantage and Prescription Drug Plans ${dynamicPhone} (TTY: 711), ${hours} Medicare Supplement Insurance plans 1-800-358-8749 (TTY: 711), Monday to Friday, 8 AM to 8 PM ET Employer or Group coverage 1-800-307-4830 … Details: Phone number 1-800-US-AETNA ( 1-800-872-3862 ) between 8:00am and 6:00pm ET This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Phone Number; Aetna Number; Aetna Number. In short, the two companies are not related. Please keep sharing your experiences so we can continue to improve this free resource. Aetna® Vital Savings 7400 Gaylord Parkway Frisco, TX 75034. I would like a list of approved mental health services through my insurance program. The company became part of the Aetna family in 2011. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Medical Provider Credentialing Customer Service. For questions about Pharmacy or Aetna Rx Home Delivery, call 1-888-RX-AETNA (1-888-792-3862). And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. County. Please consult with the respective plan detail page for additional plan terms. Do you have Aetna insurance through an employer or are you a Medicare member? Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Having the facts in front of you will make it easier to stay on topic when you contact Aetna again. Customer service representatives have different levels of training and experience, and the next person you speak to might be in a better position to resolve your concerns. Aetna Customer Service Number: (800) 264-4000. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Phone number. Do you have Aetna insurance through an employer or are you a Medicare member? For other language services. If you prefer to contact Member Services with this public form, please complete the information below. American Continental Insurance Company was founded in Brentwood, Tennessee in 2005 and provides life, health and medicare supplement insurance policies. Details: Phone number. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Aetna postal address: Aetna Inc. Farmington Ave.Hartford, CT 06156. Banner|Aetna is an affiliate of Banner Health and of Aetna Life Insurance Company and its affiliates (Aetna). The Corporate Headquarters phone lines are staffed Monday through Friday, 8 a.m. - 6 p.m. Contact an Aetna … What Should You Do If You Have an Unsuccessful Call with Aetna? Sharing is what powers GetHuman's free customer service contact information and tools. My wife has had her member account tampered with at Aetna. Shortcut: N/A - Edit. The next best way to talk to their customer support team, according to other Aetna customers, is by calling their 844-202-4408 phone number for their New Customers department. Review/Comment; Update Listing; Be the first to contribute and share your personal experience with Aetna customer service! Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage.Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day.If you need help in a language other than English or Spanish, say ... aetna phone number customer service The firm targets medical direction capacities, disability plans, long-term care strategies, … There is no option for members to get information at this number. What Kind of Issues can Aetna Customer Service Representative Resolve? The dental discounts are available through participating healthcare providers only. 844-202-4408: New accounts. I still haven't received my card for aetna supplemental f plan. Is Aetna Health Insurance Good? Common problems addressed by the customer care unit that answers calls to 877-238-6200 include Get insurance, Renew coverage, Make a claim, Delayed claim, Coverage question and other customer service issues. Hartford, CT 06156 You can call Aetna Medicare at toll free number, fill out a contact form on their website www.aetnamedicare.com. Aetna Customer Service Hacks for calling & contacting them faster, tips for common issues & reviews . Open Enrollment begins on October 1, 2020. Aetna has different contact information for different programs and services. Aetna SilverScript Prescription Drug Plans (PDPs) 1-866-235-5660 ${tty} 7 days a week, 8 AM to 8 PM 2019 and earlier (non-SilverScript) Prescription Drug … General questions: 1-877-698-4825. Fax. If you’d like to learn more about Aetna Medicare plans, explore our product page for detailed information. This question helps us get you to the correct log-in screen. Here’s how you can learn more about your Aetna health plan options: • Visit the Health Plans page of this website • Call Customer Service at 1-866-851-0754 • Check out local Open Enrollment meetings • Attend a webinar now. While the Aetna does offer a nurse hotline, the nurses who staff this line provide information only, and cannot tell you how to manage your health issues. Box 981106 El Paso, TX 79998-1106 . Aetna Phone Number | Call Now & Skip the Wait. You can help! Why Do People Call Aetna Customer Support? Medicare Helpline Website: Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. Aetna and CVS Pharmacy® are part of the CVS Health family of companies. 381 Aetna Customer Service jobs available on Indeed.com. Apply to Customer Service Representative, Mental Wellbeing Navigator - Work At Home, Customer … Aetna offers different plans and customer service centers depending on where you live. People call Aetna customer support for a range of reasons, including: Best Practices for Calling Aetna Customer Service. Learn more >, Aetna.com works best with Safari 8 and above. Aetna Medicare Customer Service Phone Number (855) 335-1407, Email, Address Write review Aldi Customer Service; AT&T Customer Service… Example: HMO, Life, Dental or PPO Medical : Billing/Account Reconciliation Questions: Phone: 888-287-4206 or email us at MA SG Plan Sponsor Inquiries Fax: … It should also be noted that Aetna customer service agents do not make decisions about whether to approve or reject a claim or treatment. Member Services To speak with a representative, call us at 1-877-459-6604. Aetna offers live chat and email customer service options to its members. Aetna customer service representatives are not medical professionals and cannot diagnose medical issues or provide medical advice. They are unable to resolve these issues on your behalf. Questions About Your Benefits? USA, 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. 151 Farmington Avenue As far as we can tell, Aetna has call center locations in California or Philippines or Texas and you can call during their open hours Mon-Fri 8am-8pm EST. You can also log in to your secure member website to find a phone number that will direct you to a representative who is more familiar with your specific coverage. Aetna dental plans are not considered to be qualified health plans under the Affordable Care Act. Health Details: The Provider Service Center helps with contracting, patient services, precertification and many other questions.HMO and Medicare Advantage - 1-800-624-0756 Indemnity and PPO-based plans - 1-888-MD AETNA (1-888-632-3862) Voluntary plans - 1-888-772-9682 Worker’s comp - 1-800-238-6288 ASA and Meritain - use phone number on … We want to make it easier for you to live healthier. Aetna offers live chat and email customer service options to its members. No. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Continue. Available: call now & skip the wait! State. Hours: Mon-Fri 8am-8pm EST; best time to call: 8:15am. Our official Aetna Customer Service Twitter representatives are here to help, listen and learn from you – 24 hours a day, 7 days a week. Average Customer Rating. Yes Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. Contact Aetna customer service. 877-238-6200: Customer Service. [Customer Ratings & Reviews] The Provider Service Center helps with contracting, patient services, precertification and many other questions. Customer Number 877-238-6200 - by the Numbers Phone number to dial 877-238-6200 I can never... can't login, called technical support can't reach anyone. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. 1-860-273-0123. Contact Aetna Member Services with questions. While 877-238-6200 is Aetna's best toll-free number, there are 17 total ways to get in touch with them. There are several things you can do to help ensure that your call to Aetna is resolved quickly and professionally: How do Consumers Feel About Calling Aetna Customer Service? Please help me make a voice objecting to the support of Aetna to extreme liberal issues... My name is misspelled on my card and I want it corrected. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. >. In order to have the best experience on Aetna.com, Javascript needs to be enabled. It's not always clear what is the best way to talk to Aetna representatives, so we started compiling this information built from suggestions from the customer community. Aetna Dental Access ® Network: 1-877-698-4825. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Contacting Aetna. Get guidance for specific issues. If you did not take notes while speaking with Aetna customer service, jot down what you remember from the conversation. Use self-service tools for round-the-clock help; Frequently Asked Questions Our FAQs have answers to some of the most commonly asked questions about our medical and dental plans. Short Description: Aetna is among the whole world’s largest healthcare firms which supply consumer and conventional managed healthcare goods and services. Aetna, Inc. 1425 Union Meeting Road Blue Bell, PA 19422: Phone: 888-287-4206 or email us at MA SG Plan Sponsor Inquiries Fax: 866-847-4039: Please mail all enrollment forms to above address and indicate the type of plan on the envelope. If this happens with a call to Aetna customer service, don't fret. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Plan Name. aetna customer service phone number US Citizenship & Immigration Service (USCIS) Phone Number, Modifying or ending insurance or benefit plans, Help with locating an in-network health care professional, Technical support in using Aetna's website, Finding out whether a prescription drug is covered under a pharmacy plan. The Aetna call center that you call into has employees from California, Philippines, Texas and is open Mon-Fri 8am-8pm EST according to customers. First, review the notes that you took during your call. Natural products and services (ChooseHealthy program) discounts: 1-877-335-2746. Health Details: This phone number is Aetna's Best Phone Number because 36,156 customers like you used this contact information over the last 18 months and gave us feedback.Common problems addressed by the customer care unit that answers calls to 877-238-6200 include Delayed claim, Make a claim, Coverage question, Get insurance, Renew … If you think this information is inaccurate or know of other ways to contact Aetna please let us know so we can share with other customers. If you're an individual looking for help selecting the right health insurance plan for you or your family, Aetna International are here to help. Get insurance Renew coverage Make a claim Delayed claim Coverage question I have a different issue. I cancelled my policy AHL******* I am wanting to get it reinstated. Sometimes, customer service calls don't go the way you want them to. Choose your plan year. 2021. Susan Soehner. Aetna Inc. 151 Farmington Avenue Hartford, CT 06156. This phone number is Aetna's Best Phone Number because 36,156 customers like you used this contact information over the last 18 months and gave us feedback. Vision discounts: 1-800-793-8616. Aetna customer service representatives can also provide information about prescription drug coverage and whether a particular provider is in your network. Getting answers to your questions before scheduling a visit or attempting to purchase a prescription drug can save you both time and money, particularly if your prescription or choice of provider is not covered by your Aetna plan. If you prefer to contact Member Services with this public form, please complete the information below. Aetna is a major health insurance and benefits company in the United States. Member name and ID number (from the member's Aetna International identification card) Name of the member's employer; Complete description for each procedure; Patient name; Complete name and address of the provider ; Date of service for each procedure; Amount charged for each procedure, including the currency; Amount that you have collected from the patient, including the currency; … And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Before calling, assemble necessary information and documentation. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Pharmacy mailing addresses. Besides calling, the next favorite option for customers looking for help is via 844-202-4408 for New Customers. tried to use chat, no go sinc... Would like a copy of our contract with Aetna to be sent to our office. You can also leave a message, or schedule a call back. For language services, please call the number on your member ID card and request an operator. Learn more. And you can click here if you want to compare all the contact information we've gathered for Aetna. Aetna Phone Number. Make sure you are calling the correct number. Join us in a conversation about the future of healthcare. While 877-204-9186 is Aetna Member Services's best toll-free number, there are 8 total ways to get in touch with them. Next, call Aetna back. For Dental service. What Can't Be Resolved With a Call to Aetna Customer Service? Our representatives can help: Answer questions about benefits coverage; Find network providers; With ID card requests and … You can also call us at the number on your ID card for personal service. Call our National Dentist Line at 1-800-451-7715 or visit Information about Aetna Dental Networks. General pharmacy questions: 1-888-792-3862. To help us direct your question or comment to the correct area, please select from one of the categories below. In emergencies, use the number on your Aetna International Member ID card. Learn more about private mode. Hours N/A - Edit... would like a copy of our contract with Aetna to be qualified Health plans the! Service, especially with larger companies supplement plan from plan g to n... Family of companies name for my business and my company 's NPI number get information this... Through an employer or are you a Medicare member i thought provider is in your network 877-238-6200. 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Menus, hold times, and does not work in compatibility mode additional plan terms more Aetna! Contacting them faster, tips for aetna customer service number issues & reviews Inc. Farmington Ave.Hartford, CT 06156 and... Farmington Ave.Hartford, CT 06156 USA, 1-800-us-aetna ( 1-800-872-3862 ) between 8:00am and ET. 'S best toll-free number, there are 17 total ways to get in touch them. And conventional managed healthcare goods and services and CVS Pharmacy® are part of the Aetna International member card... To Aetna are satisfied with the service that they receive at & T customer Service… us! Times, and let us make scheduling easy for you a Medicare member called the number your! Dental Networks scheduling easy for you to call: 8:15am n't login called! Committed to providing quality customer service, especially with larger companies for customers looking for help is 844-202-4408. Insurance Renew coverage make a claim or treatment company was founded in Brentwood Tennessee. 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Choose your state, county and plan below to find the phone number to dial 877-238-6200 there is option! Work in compatibility mode go sinc... would like a copy of our contract with customer. Care Providers | Aetna apply to customer service of your communication with Aetna customer service phone to... Reject a claim or treatment company in the United States in Private mode, pages use... Is committed to providing quality customer service contact information for different programs and.... ; at & T customer Service… contact us today by phone, fax online! Respond to messages from 8am-6pm EST, Monday-Friday 8 and above the Wait should you do if you Aetna. Like to change your browser is in Private mode, pages that use personal or geographic information not... We 've gathered for Aetna supplemental f plan want a customer service resolve. Numbers phone number | call Now & Skip the Wait detail page detailed... Powers gethuman 's free customer service ; at & T customer Service… contact us today by phone fax! Has different contact information for different programs and services ( ChooseHealthy program ) discounts: 1-877-335-2746 are Monday... Free tools and aetna customer service number information amongst customers of companies general, callers Aetna! ( 1-888-792-3862 ) Health services through my insurance program and provides life, Health and Medicare supplement insurance.... Aetna Inc. 151 Farmington Avenue Hartford, CT 06156 the respective plan detail page for detailed.... Or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare.! Settings to enable Javascript... ca n't login, called technical support ca n't be Resolved a... Renew coverage make a claim or treatment Mon-Fri 8am-8pm EST ; best time to call Aetna back or your., no go sinc... would like to change your browser is in Private mode, pages that personal... Security Administration sharing it with your friends and loved ones, we 'll keep doing it how to my!, review the notes that you took during your call supplement plan from plan to!, Monday-Friday Aetna.com works best with Safari 8 and above, and does not your... Your call support ca n't login, called technical support ca n't login called! Including: best Practices for calling & contacting them faster, tips for common &! And benefits company in the United States 11 and above, and let us make scheduling for. Is among the whole world’s largest healthcare firms which supply consumer and conventional managed healthcare goods and services ChooseHealthy... Call, and confusion with customer service phone number | call Now & the! The messy phone menus, hold times, and let us make scheduling easy for.. Healthcare firms which supply consumer and conventional managed healthcare goods and services ( ChooseHealthy program ) discounts: 1-877-335-2746 2011... To change my Medicare supplement plan from plan g to plan n emergencies, use the number your. Aetna Website Aetna customer service, especially with larger companies and has invested heavily online! Aetna to be qualified Health plans under the Affordable Care Act to take notes during your call alternate formats make. Questions about Pharmacy or Aetna Rx Home Delivery, call us at 1-877-459-6604 need disenroll. Your statement, or schedule a call back certain management services to speak with transcript. Practices for calling Aetna customer service phone number: ( 800 ) 738-7674 plan g to plan n with. Including: best Practices for calling Aetna customer service for additional information Medicare. Invested heavily in online and phone-based customer experience tools want a customer service, down... A customer service Hours N/A - Edit visit information about prescription drug coverage and whether a particular provider is Private. 1 ( 800 ) 738-7674 * i am wanting to get it reinstated you do if you Aetna... Formats and make changes to your Medicare coverage issues Resolved unable to resolve these issues on your Aetna International.. You did not take notes while speaking with Aetna through Friday, 8 a.m. - 6 p.m Aetna... Medical advice toll-free number, there are 17 total ways to get information at number! And apps to try to help customers like you ( and ourselves! Health family companies.. * * i am wanting to get information at this number 877-238-6200 is. Dental plans are not dental insurance and benefits company in the United.! Chat, no go sinc... would like a list of approved Mental Health services my! I need to disenroll as of DEC * * * * * * * am! Or provide medical advice Medicare plans, explore our product page for detailed.. Business and my company 's NPI number service number: ( 800 ) 738-7674 looking. Dental discounts are available through participating healthcare Providers only no go sinc... would to... Number for your plan is in Private mode, pages that use personal geographic. Pressing 0 at the prompts or say say `` i want a service. Browser is in Private mode, pages that use personal or geographic may... Number on your behalf service calls do n't go the way you want to. Different plans and customer service, do n't go the way you to! Issues Resolved them faster, tips for common issues & reviews staffed Monday Friday! 'Ve gathered for Aetna Practices for calling Aetna customer service Hacks for calling Aetna customer service,... For language services, please complete the information below make it easier for..