Objective : Skilled Assistant Restaurant Manager with 2 years of experience as a Restaurant Supervisor, winning attitude and desire to deliver an exceptional dining experience. ZipTip: Since resumes are mostly text, numbers really stand out to a hiring manager. 20+ restaurant supervisor resume samples to customize for your own use. Restaurant Manager Cover Letter Example. Scheduled and directed staff in daily work assignments to maximize productivity. … Investigating and resolving customer complaints regarding poor service or food quality. Presenting a professional demeanor at all times, Strong understanding of our POS system once trained, Ability to handle all complaint situations and insure a positive resolution with all our guests, A knowledge and awareness towards food, liquor, and beverage costs, Work closely with the culinary team to ensure prompt, accurate service, Maintain inventory and order guides and prepare reports as needed; order all food and beverage items; receive and stores all items properly, Perform administrative functions (manage staff, schedule employees, complete payroll etc. Mobile phone number: 78567. Guide the recruiter to the conclusion that you are the best candidate for the cafe supervisor job. Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies. right; Results-driven food service management degree holder with 3+ years experience with restaurant and bar supervision in fast-paced environment. Schedule and direct staff in their work assignment, Implement and maintain theatre housekeeping, sanitation and cleanliness standards in all areas of the property, Daily tracking of emails, post shift, payroll and administrative duties, To consistently insure the maximum guest information in the restaurant, Insure that service personnel follow service scenario, Handle all complaints to the guests' satisfaction, Must have previous Food & Beverage experience, preferably in hospitality, Must be able to lead, develop, and train others, Responsible for assigned shift, assisting in overall supervision, Accurately communicate new menu items and promotions to staff, Maintain strong knowledge of all aspects of each of each of outlet, Ensure staff compliance with Omni policies and procedures and inform management of any concerns, Communicate with guests and solicit their feedback, address issues as needed, Observe staff interactions with guests; train and correct staff as needed, Maintain thorough knowledge of all technical equipment to fully utilize its capabilities and to ensure proper safety, Interact with other departments as needed to ensure guest needs are satisfied, Adhere to proper food handling and alcohol service procedures, Minimize lost items by ensuring that merchandise is never left unsecured, Check on tray and table removal, ensuring that are hallways and guest areas are free from debris, Identify areas of opportunity within the operation to enhance speed of delivery, quality of food and beverage, consistency and quality of the delivery experience. Check service stands and aisle areas. - Instantly download in PDF format or share a custom link. For instance, if you have more than ten years of experience managing the same restaurant, employers will infer that you are a loyal, hardworking employee who provides value to the company. Insist on a work environment that is free from harassment, Perform and supervise the staff’s compliance with consistent safe and sanitary food and beverage handling and serving. Successful track record of conferring with customers by telephone and in-person to provide them with information regarding products or services. -required, College degree with emphasis in hotel, restaurant and tourism. Ambitious management professional effective at building highly-motivated teams with sound judgment and the ability to resolve problems tactfully and diplomatically. 18 years or older, Capable of following job procedures and management instruction, Demonstrates the ability and desire to take initiative, Capable of formulating intelligent and informed decisions, Able to stand for long periods of time including bending, lifting, reaching, and stretching, Knowledge in bar operations including wine, beer, and spirits, Experience in the handling of all forms of payment and ability to use a computerized POS system, Supervise cloakroom operations and ensure adequate staffing, Previous experience in a supervisory role, One year supervision experience strongly preferred, Strong knowledge of Food & Beverage operations and service, wines and preparation techniques, Excellent mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statements, Can communicate well with guests and fellow associates, Evaluation and discipline of employees with management presence, Ensure proper charging for alcohol is being followed, Responsible for quality control of all foods and set ups, Inspect and enforce standards at all times, Ensure food handling policies and laws are being followed at all times, Enforce beverage and all cost controls in all areas, Ability to lift/carry weight up to 50 pounds, Ability to push/and pull carts of products weighing up to 150 pounds, Ability to work entire shift standing and moving about in restaurants and kitchen area, Be able to varies schedules including weekends and holidays, Process billing on a daily and weekly basis, Draft schedule on a weekly basis to meet the predicted and budgeted labor numbers for approval of the Department Manager, Supervises and trains staff to conform to Hilton's high standards of quality and service, Responsible for opening and closing the restaurant according to expectations of the management team, Ensure the staff appropriately logs and disposes of waste, follow 5P process including recipe standards, 6 months of supervisory or lead role experience, Responsible for cash handling and ensuring staff returns cash to Event Center, Delegates tasks to employees as necessary, Must be able to obtain KCMO liquor license and Food Handlers Certification, Conduct pre-shift meetings to inform staff of daily events. Focused on serving high expectations and raising service standards. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. Checking all restaurant areas at the start of a shift, ensuring tables set -up is completed and mise -en place is correctly set. Demonstrates clear written and verbal communication skills. Clean, bold resumes are what get you noticed, and this example of a resume for a restaurant manager position is no exception. To learn more as I grow in a company or with an employer who is willing to give me a chance to improve and use many other skills that I have and am willing to learn if given the opportunity. Charismatic and customer-centric Host / Server with five years’ experience ensuring smooth and efficient front-of-house operations. Ensuring each guest receives excellent service by providing an environment which includes maintaining the brand standards, solid knowledge of the menu, and all other components of gracious hospitality. In your Restaurant Manager resume, you should demonstrate your leadership, organization and communication skills, as well as relevant work experience. Try Now! Organize special events in the lounge such as receptions, Maintain profitability of outlet to support theatre operations. In this position, you will play a key role in managing all aspects of our restaurant business. This is a real resume for a Restaurant Supervisor in Atlantic City, New Jersey with experience working for such companies as Cafe Tazza, Sbarro Cafe Trump Plaza Casino. Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups. This is an accessible template optimized for use by people with visual disabilities. Restaurant Supervisor Duties and Responsibilities It’s the one thing the recruiter really cares about and pays the most attention to. system, and prepare daily deposits, Assist in implementation of the opening and closing procedures of the department, Work closely with the Culinary team to ensure prompt, accurate service, Prior banqueting or conventions experience, Completion of administrative responsibilities for the department to include team member schedules, FOH & BOH operational, cleanliness and sanitation checklists, Lead workforce planning, reward and recognition planning, employee events, and employee satisfaction action planning, Minimum 2 years management & food industry experience with multiple large high volume food service operations and managing a team of 10+ employees, Strong customer service, interpersonal and organizational skills, Strong interpersonal and analytical skills, Ensures that the guest experience is pleasant in regard to atmosphere, service and quality of food and beverage products by adhering to the resort brand standards. Skills : Problem Solving, Time Management, OJT, Word, Excel, Multiple Systems, Cash, Cash Register, And Customer Service. Use our child care resume to guide you on your journey. Participate in food safety audits weekly and ensure that temperature checks are completed daily, Closely monitor guests dining experience; ensure that the guest receives a “fine-dining” experience, Perform shift opening and closing duties as assigned such as starting equipment and cleaning the grill and surrounding area, as well as other kitchen equipment, Assist with handling customer complaints and problems in a professional manner, Work as scheduled and as necessary in any position in the restaurant, and perform other duties as assigned, Supervise & operate the restaurant as per instruction from the FOH Manager and Head Chef, Ensure that all restaurant staff are trained to standard with regards to operations, customer service and up selling, Ensuring cash handling and stock control procedures are adhered to, resulting in all tills balancing at the end of a shift with no discrepancies and the accurate completion of paperwork, Ensuring that all working areas including catering equipment is in working order and kept clean in line with Food Hygiene Regulations, Health and Safety and routine cleaning procedures are adhered to, Ensuring that all staff adheres to compulsory regulations such as the Weights & Measures act, Trades Description act and laws relating to underage drinking, Delivering the highest possible standard of customer service in line with the venue policy, and promoting a professional image of Live Nation and Motorpoint Arena Cardiff at all times with monitoring & developing the restaurant, Ensure service and staff can handle last minute requests and handle stressful & busy periods, To undertake any other reasonable duties as required by Venue Management, Monitors day-to-day operations of the department to ensure maximum customer service, Responds to inquiries from a variety of sources. Ensured proper cleanliness was maintained in all areas of the bar and front of the house. Two years experience as a restaurant supervisor and experience as server, cashier, or direct sales Knowledge of proper cleaning techniques, requirements, and use of equipment Knowledge of proper chemical handling Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding Especially considering you have such a short time to impress anyways. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were. It’s actually very simple. Always be active. Be prepared to answer any question about the menu in a direct and concise way. Assisting in monitoring sales performance and make recommendations for scheduling, staffing, and other strategies. Skills : Computer, Cash Register, scheduling, Customer Service, Problem Solving, Banquet Setups, staff And Customer Issues, coordinate Staff, Housekeeping, Cooking, Driving And Daily Activities. The structure of your resume can take its cues from the assistant manager resume sample. Restaurant Supervisor Resume Resume » Supervisor Resume » Restaurant Supervisor Resume Restaurant supervisors are responsible for several area of operations in restaurants. Quality scores must maintain an above company average score and be top five in company in casual dining, Will be required to ensure all employees receive performance reviews on anniversary dates or before, Will be responsible for attending operational meetings, such as staff, food and beverage, menu, resume reading, Ability to enforce hotel standards policies and procedures with staff, Ability to prioritize and organize work assignments, delegate work, Ability to direct performance of staff and follow up with connections where needed, Will ensure employee satisfaction and ensure The Dining Room Employee Satisfaction is above hotel average, Ability to ascertain department training needs and provide training in needed areas, Ability to input and access information into computer, Daily schedule of group functions, times, locations, amount of people and specific requirements, Locations of all hotel function space, names of rooms, local suppliers, immediate area directions to all off property sites, detailed information on activities and restaurant knowledge, All department / hotel policies, procedures, and standards, Participate in line-ups to assist in the dissemination of information regarding the set-up and service of each meal period, Assist staff with their job function where needed to ensure optimum cleanliness and service standards for guests, Assist In-Room Dining Staff when business dictates, Assist Food and Beverage Director, Executive Chef and The Dining Room Chef as needed, To follow all fire and work safety programs and Sop’s, Interact positively with customers promoting theatre facilities and services. Objective . Restaurant Shift Managers make sure that operations run smoothly and patrons leave with an excellent impression. -required, Previous supervisory experience desired.Must be able to operate Microsoft Office applications including Word, Excel and Outlook. Administers payroll and other associated benefits (for example sick and vacation leave). Complete liquor requisition for outlets, hospitality, amenities and banquet functions. The general manager is the restaurant’s business leader. -required, Proficiency in Microsoft Work, Excel and Outlook. In addition to communicating these to the kitchen, Completing administrative activities including payroll, ordering, and performance management of the Cast Iron Grill team. Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute. Follow B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. -required, Ensure that each customer receives outstanding service by providing a friendly environment that includes greeting and acknowledging customers, maintaining the standards, product knowledge, and all other components of customer service, Maintain an awareness of all product knowledge information, promotions, and current advertisements, Partner with management team to learn and understand all leadership processes and procedures, Demonstrate leadership through initiative and delegation of task between sales and leadership team, Liquor room maintenance and management to include storage and equipment organization, Demonstrate high level of quality of work, attendance and appearance, Adhere to all Company Policies and Procedures and Safety Regulations, Work nights, weekends and varied hours/days to meet the needs of the business, Cross-trains and potential to work other areas or departments as required by your manager, Performs task as requested by your manager on a daily, weekly, bi-weekly, or monthly basis, Supervises the alcohol compliance, guest experience, staff and sanitation at the location, Works with upper managemetn on employee or guest matters, and making sure the location is staffed and stocked appropriately, Ability to work successfully in a team environment promoting team work, Previous supervisory experience or experience in the food service and bar industry, 2 to 4 years experience in the food service industry, Assist Food and Beverage management with achieving financial targets, Previous high end Bar Supervision experience, Be able to direct all outlets’ efforts toward guest satisfaction and company standards and mission statement, Know all P.O.S. In addition to communicating these to the kitchen, Report maintenance needs, accidents, injuries, and unsafe work conditions to Manager, Speak with others using clear and professional language, High School degree or equivalent experience is required, One year previous experience in a supervisory position in Food & Beverage, Must be able to take direction and follow through on assignments, Energetic and professional approach to his/her craft, Guest Service: Accountable for guest satisfaction by supervising the Food and Beverage team, ensuring food and beverage service standards are met and guest needs are responded to in a timely manner. Build your resume in 15 minutes. Each restaurant operates a little differently and day-to-day responsibilities may shift, so keep that in mind when customizing your resume. And try to up sell specials as specified by the Chef and beverage items, To take the food or beverage order from the guest, ensuring that the order is accurate and has been double-checked, To maintain a high standard of service to guests and recommend improvements, To check all stations, tables, pantry and display prior to each meal period and ensure areas are correctly set up, To follow up on service and make sure guests are given every attention, To assign stations and rotate duties to service Associates and check on them to ensure correct procedures are followed, Be responsible for the protection of all operating equipment, seeing that it is properly stored, handled and breakage is minimised at all times, To conduct daily briefings with all Associates, informing them of daily specials, Special Attention Guest and other relevant information, Must have neat and clean overall appearance, Must be able to ascend/descend stairs as a daily routine, Must be able to communicate and disseminate information accurately, either written or verbally, with the general public or associates, Must be able to comprehend reading materials, Maintains control of F&B costs, supply costs and inventory by adhering to all standards of operation including par levels, ordering procedures and portion control, Audits service and quality on a regular basis, Abides by all proper surface and equipment sanitation procedures, All employees to be trained according to the Captains standards for safety, Makes sure F&B manager is aware off all maintenance issues, Work with the Sous Chef to ensure that restaurant food is produced to Aramark food management policies, procedures, and department requirements, Supervise employees; counsel; promote employee growth, efficiency, morale, and teamwork, Be able to work an event based schedule, to include evenings and weekends, Actively support the Quality Improvement Process, Assist in ensuring that scheduling functions are performed accurately and on a timely basis, Assist in maintaining a highly motivated and well-trained staff, Open and close shift in accordance with manager’s checklist, Initiate aggressive guest interaction through seeking and soliciting feedback from guests, Properly execute revenue and check control procedures on shift, Handle daily associate relations (e.g., scheduling, time adjustments), Maintain a safe and sanitary work environment for all associates and guests, Find solutions for problems such as call outs, last minute bookings or any other daily problems that may arise, Be on the floor during entire meal period and ensure adequate coverage, Ensure that only a quality product is being served, Monitor hours and staffing on a daily basis, for restaurant, with accurate scheduling in line forecast and budget guidelines, Ensure all side work is done on daily basis, Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel, Assist any associate in his/her job performance, when required, to ensure guest satisfaction, Understand and teach empowerment principles to ensure guest satisfaction, Exercise station rotation to ensure stations are distributed fairly, Minimum of two years food service or related hospitality management experience, Basic technical knowledge of restaurant operations, NOTICE: The hotel business functions seven days a week, 24 hours a day. Review daily specials, Ensure side work duties are complete and tables are set before, during, and after operating hours, Train and schedule employees to ensure proper coverage. This web page will present you so many resume pattern that you just want. Over 20 years of experience in the management of restaurants, retail stores and large business departments. This is one of the hundreds of Restaurant Supervisor resumes available on our site for free. A restaurant manager resume that clearly articulates your skills and strengths as they relate to the job opportunity. Restaurant Manager/Bartender II Resume. Resolve problems to the satisfaction of involved parties. Uses expertise to suggest and implement changes to front desk operations as needed, while maximizing revenue and occupancy, Self/Workload Management: Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Restaurant Supervisor Resume Examples & Samples Ensures that the guest experience is pleasant in regard to atmosphere, service and quality of food and beverage products by adhering to the Marriott brand/ performance standards Skills : Administration Management, Personal Service Monitoring, Time Management, Judgment, Decision Making, Complex Problem Solving, And Operation Monitoring. That is why you need a strong resume that will make you stand out. Hard-working, multi-tasking with outstanding telephone, scheduling and documentation skills. Assesses the feasibility of requests. December 24, 2018 | By the Resume Genius Team | Reviewed by Mark Slack, CPRW. Monitoring guest for intoxication and immediately reported concerns to management. Address: 3412 McCabe Avenue, Wilmington, DE Phone: (302) 996 3741 Email: [email protected] Current job: Restaurant General Manager; Highlands Steakhouse, Wilmington, DE. Moving and arranging tables, chairs and place settings and organized seating for groups with special needs. General managers are responsible for the financial and operational performance of the restaurant. The general manager is the restaurant’s business leader. Every resume should be tailor-made for the restaurant you’re applying for. Try Now! regularly. The restaurant supervisor resume should be drafted in such a manner so that it showcases the skill sets and the experience of the candidate in the field. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. High-energy F&B professional with a … -required, Ability to read and comprehend complex correspondence, effectively present detailed information both verbally and in written form to guests, manager, and employees throughout the organization. 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