Make sure Bluetooth is on, then select Add Bluetooth or other device > Bluetooth . This works on Intel Motherboards with bluetooth (5.0 tested) Press Windows + X to open the Start Menu. Go to Device Manager (right click on My Computer, choose Manage and then find Device Manager in the left panel), or right click on Start Menu for Windows 10 and select Device Manager 3. Reboot . -or-Start Microsoft Mouse and Keyboard Center. Reboot and try pairing again. ). now go to your devise that you are connecting you keyboard to. Right now, you can connect the keyboard to the computer and check if the keyboard keeps disconnecting and reconnecting issue still persists. In the Add a device screen, select Bluetooth and wait for Xbox Wireless Controller to appear on the list of devices. if not restart all devices. Select Device Manager. Select Add Bluetooth or other device. There is a possibility that these device drivers may interfere with your current mouse and prevent the mouse from connecting to your computer. After that, wait for a couple of seconds until the devices appear. Once they do, select the Bluetooth device you wish to add. With its ultra-thin and modern look, the Designer Bluetooth® Desktop complements the look of your desk. If you connect your Bluetooth device with any other phone or laptop’s Bluetooth even for once and then try to connect with your first device again, it won’t connect! It wirelessly pairs to your laptop or tablet with the latest Bluetooth Smart technology– instantly connecting without wires or dongles to manage. When you are turning your BT device ON it is searching for your Mobile or Laptop, not your first computer. Please check and see if the device is still set to connect to bluetooth." First, tap the Win + R keys to launch the Run utility and type “devicepairingwizard” in the field and then hit Enter to run the Device Pairing Wizard. It found one mouse -- the Sculpt Touch mouse. Try connecting your device again. Now, the add bluetooth system sees the mouse, attempts to add it, but fails consistently at: Bluetooth Mouse M557. your PC. I just bought a Windows Designer Bluetooth Keyboard and Mouse to use with my Macbook Pro 13 inch, purchased mid 2012. The Microsoft Designer Bluetooth Keyboard pairs wirelessly to your desktop, laptop, or tablet using Bluetooth 4.0 to instantly connect without any wires or USB transceivers. If there is a driver named Microsoft Bluetooth LE Enumerator then your Windows 10 computer supports Bluetooth Low Energy, and do not touch this driver. Right-click your device driver and select ‘Update driver software’. Turn Bluetooth to On so that it can discover Bluetooth devices. A full-sized keyboard with built-in number pad and mouse will keep you productive at your desk. If your Bluetooth is enabled, switching it off and then on again might also fix any … I checked the device manager and "Keyboards" is back in the listing and now with the device listed as a "HID Keyboard Device" For information on how to pair your Microsoft Modern Keyboard with Fingerprint ID Keyboard to your Surface or Windows 10 PC, go here. There is no pin generated or listed anywhere for this keyboard. Bluetooth Driver Update – Windows Device Manager; Wait for it to complete. To start the pairing sequence press and hold down the Easy-Switch button you want to pair your device — the LED will start to blink rapidly. connect to device. The Microsoft Connection Wizard will appear. To update your drivers, follow the given instructions: Go to Start menu, type Device Manager and open it up. When you connect multiple devices to your computer, the drivers for all these devices are saved on your computer. To charge your Microsoft Modern Keyboard with Fingerprint ID Keyboard, connect the inbox USB cable to the keyboard and host PC. Expand Bluetooth to see the listed drivers. On your PC, select Start > Settings > Devices > Bluetooth & other devices. The keyboard now connects correctly without any issue. do not type on screen, type on physical keyboard: 0000 hit Enter. Set up Craft keyboard software profiles. The pairing button is usually on the bottom of the mouse. Step 6: After uninstalling the device, restart the computer. I have El Capitan installed. The mouse pairs perfectly but the keyboard never seems to connect! On your PC, select the Start button , and then select Settings > Devices > Bluetooth. Bluetooth. press connect on keyboard. Remove Fingerprint ID, and Setup Windows Hello Again. I guess it had something to do with drivers but Microsoft has resolved the issue. I called Anker support and the rep. said it’s an issue with Windows 10 security and I need to call Microsoft? Recently purchased the Anker A7721 bluetooth keyboard and can’t get it to pair under Windows 10. Restart Bluetooth. Press and hold the Connect button on the USB transceiver for five seconds. With Bluetooth 4.0, you get better battery life and a more reliable connection to the device it’s paired with. 3. The Craft keyboard has three Easy-Switch™ buttons with a Bluetooth status LED in the top left corner. I see the keyboard listed in the Bluetooth Devices Window, then I click on the Pair button. When connecting a bluetooth device (W10) it finds the keyboard but it then asks for the keyboard pin. After exiting the program, I was able to pair and connect that mouse. A new screen with a … The three mice I was using are (all Microsoft): Sculpt Touch Mouse, Designer Bluetooth Mouse and the Notebook Mouse 5000. now type on the device touch keyboard: 0000 hit enter it should connect. After the reboot my keyboard is fully working; volume, track skipping forward and back, play and pause, etc. Choose your mouse or keyboard from the list of devices. Select Bluetooth from the sidebar on the left.This will expand to show Bluetooth drivers. Unfortunately, I'm not sure if Microsoft will issue the fix yet on the stable release so you may have to upgrade to Insiders if you want to use Windows with the BT devices. Via windows device manager, I've removed, added, updated drivers numerous times, all to no avail. Hi Everyone! I have no idea what is generating that code, but no matter what I try I get no where. I downloaded the SurfaceDiagnosticToolkit and ran the Bluetooth test. Follow the instructions in the wizard to connect your device. Step 5: Right-click it and then select the Uninstall device option. Right click on MS Designer keyboard and uninstall the device and it's drivers. 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