So many are calling, clicking, but not … 2) I applied for regular unemployment weeks ago and was ineligible. WHAT THE HELL HAPPENED TO THE UNEMPLOYMENT CALL BACK FEATURE?!?!?!?! LAS VEGAS (KLAS) — As technical difficulties with phone lines continued into a second day, state officials set up an alternate phone line for people who need to make PUA claims. Thursday marks three weeks since the Illinois Department of Employment Security debuted a callback feature – something the state called a solution for those trying to get through over the phone. NOPE.). 5 days ago. Do not miss the call. What does DUA-UI on an active claim week mean? By around 9:30, they said their que for the day was full and to call back the next business day. For several weeks mine has said it is pending resolution of deductible income. The new call center was first announced by Gov. UInv - The Nevada Unemployment Insurance Claim Filing System Another complaint we have received is about the adjudication process. I even had to get a shitty job in a warehouse just to get by. In that case, you can call the NV Unemployment Phone Number: Toll Free: (888) 890-8211. In order to get through to unemployment I have found the only way is to start calling at 8 AM and call as many times as possible and once you get through press option two, not option three, option three will never let you talk to a person only option two will. I called 721 times yesterday morning. Option three mentions the callback system but never allows you into it. Steve Sisolak on April 9 and will have 100 employees. Updated : June 20th, 2019. Why is there no call back feature for PUA phone lines. OMG!!! LAS VEGAS (KTNV) — The Nevada Department of Unemployment, Training and Rehabilitation held its weekly press conference on Friday morning. The agency is continuing to work on programing for these various claim situations to allow for online backdate requests. This material may not be published, broadcast, rewritten, or redistributed. level 1. Something got messed up and I've been locked out ever since. I've also emailed the internethelp@detr about 2 weeks ago and haven't heard back from anyone. Cookies help us deliver our Services. How to get 13 Action News on your Alexa devices, https://cms.detr.nv.gov/Content/Media/Glossary_of_PUA_FIN.pdf [cms.detr.nv.gov]. 4. 5. Claimants must change their address on-line at UI.NV.GOV or by calling 702-486-0350, 775-684-0350 or toll free at 1-888-890-8211. Why are newer filters being approved and receiving funds than those that filed when the website launched? How can I get some help with my claim. This sucks so fucking much. Our customer support team is always available to work with job seekers.All queries and questions are sent through email.Therefore, if you are not satisfied with our recommendations for Nevada Unemployment Call Back Feature, please contact us. My mom got on the queue yesterday, she never received a call back. Unemployment Insurance Benefits Call Center Hours of Operation. A new call center has opened Wednesday to help answer questions about unemployment in Nevada. Here it is a month later (June 10) and the system is still totally overwhelmed, BUT I tried this method (I called the toll free number -- 888-890-8211 -- pressed option 2 for a new claim), went through the identification process, was told I had an existing claim, and THEN it allowed me to use the magical callback feature. I don’t remember all the exact details & idk if the lettering is correct. However when we did get through we got the call back feature and both times got a call within about 90 minutes. I hope you have some luck. • Northern Nevada-- … I am an uber driver in Las Vegas for 2-3 years now. I just did this and it still works!!!! So ridiculous. DETR released a … Sometimes you just have to speak to a live person to get answers to your queries. She also advised people to keep trying. Most days it was just busy and then eventually we got the "queue is full" message. Mondaythrough Friday from 8:00am to 8:00pm. They say calling northern Nevada office may work... New comments cannot be posted and votes cannot be cast. https://imgur.com/a/H5Rxlgu my phone stops counting after 500 calls a day. Please call back during our next business day." On Monday, March 16, the Nevada Department of Employment, Training and Rehabilitation (DETR) will have expanded system and staffing to accommodate any increase in unemployment insurance (UI) claims. And their only email is for log in support (which i when emailed stated to call).what email did she use? DETR released a report before the press conference, indicating there has been a slight decline in unemployment claims since last week. Update: Dialing option 2 instead of 3 still works to get the call back feature. How are we supposed to live through this? Your mostly correct, the days start on Monday though. Until that functionality is available online, claimants who are not presented with the backdate link will have to call into the Telephone Claims Center for assistance. Don't be fooled by cheap knockoffs! This worked for the Northern Nevada DETR phone number. With Sisolak’s new announcement of using CARES Act funds to pay counties affected by COVID, will that affect the distribution of funds for those applying for and filing for PUA? “Can’t get a call back from the governor’s office, can’t get a call back from the unemployment office, so fortunately we can always get a call back from the state police,” Flowers said. She also said that the Alorica third-party call center is a “work in progress” and they are working closely with them to find ways to make sure legitimate callers are getting through. Claimants are encouraged to use our callback feature; which allows them to maintain their place in line and receive a callback when the next representative is available. Here is a sampling of questions we received today in response to a Facebook post. If your in appeal make sure to call them before the hearing and give them the phone # they already have on file or they will deny your claim. So many are calling, clicking, but not … I was told they cut off new calls after 930. (775)684-0350 northern nevada help line. LAS VEGAS (KTNV) — The Nevada Department of Unemployment, Training and Rehabilitation held its weekly press conference on Friday morning. However, hundreds of people have reached out to 13 Action News about the multiple issues they are facing when trying to file a claim and collect unemployment. I had to call the state police. Why does a case manager have to fix this error in order for pua claims to be paid? Claimants are required by Nevada Revised Statues to maintain a current address with the Employment Security Division's Unemployment Insurance Program. So it’s pretty much a 7:50 AM - 9:30 AM window. Be unduring and you will get through to someone who can help you. You've probably already tried this number but it worked for my girlfriend a couple of times in the past weeks. LAS VEGAS (FOX5) -- The Nevada Department of Employment, Training and Rehabilitation (DETR) announced Wednesday that it is opening a new unemployment insurance call center today. If you’ve already filed your initial claim & are having issues I would actually recommend emailing them. State of Nevada Page 7 4. Review the information on the confirmation screen and click the Submit button (or click the Back button if you need to make a change). My parents talked to me about it briefly & I skimmed an article about it recently so I’m not sure of the exact details but this could be why they took that feature away. I have been trying for about a week now to get in to the call back list, I have looked over all facts, Phone #'s and listened to the automated guy go over telling me to use the call back feature. I eventually got a job getting back on my feet but since the shut down I’m back to square one. I've been unemployed for about a month now and won't be able to pay most of my bills this month if I don't get my unemployment check and backpay soon. I've been trying to get through since st. Patrick's day. Thank you!!!!!!! “So, even I got a card from unemployment. This tip actually works!? Only when the phone lines are not slammed, a “Virtual Hold” is possible: a DETR employee will call you back, rather than you having to wait on the phone. Automated system told her she already has a claim and went immediately to the call back feature. Korbulic says there are about 33,000 claimants who have pending issues. Be all set for long wait times as lots of people try to do the same thing that you are. Why isn’t there any acknowledgment of receipt of documentation to update claims? I started calling when it was 8am and stopped at 10am. LAS VEGAS (KLAS) — The Nevada Department of Employment, Training and Rehabilitation or DETR is opening its new unemployment Insurance call center Wednesday to help assist people with questions related to the unemployment insurance filing process. I finally got Through yesterday at this number 775-684-0350 around 9:30 am and left a message with my # and they called me back around 4 pm,sometimes sounds busy and sometimes it rings if starts to ring just keep trying ,you will get through, I did after one month of trying. We will continue to address concerns as we work to serve Nevadans during this unprecedented time." Steve Sisolak on April 9 and will have 100 employees. Has the allocated State funds for UI been depleted? Coronavirus-related layoffs are leading to jammed phone lines and crashed websites at unemployment offices from coast to coast. Last updated on: April 6, 2020, 01:42h. Thanks a lot. In the summer. The call back system isn’t working. The Original Las Vegas subreddit! I hate my life. Regardless, the Alorica call center is not able to help with specific issues and has been referred to as useless by many claimants. How does a person who's SS number does not align with their legal name (and can't get in the system) get help? This is so terrible. Nevada saw 13,727 new claims for state unemployment benefits last week, down 4,663 from the week before, marking the first decline in weekly initial claims since the week ending June 20. Posted on: April 6, 2020, 02:27h. What if I am not satisfied with your recommendations for Nevada Unemployment Call Back Feature? I had first tried option 3 (existing claim) and it just said "all representatives are busy, call back later" and hung up. 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